Privacy Policy

Last Updated: January 2, 2026

Introduction

CastConductor ("we", "our", or "us") operates the CastConductor platform, which includes the WordPress plugin, Roku application, and associated services. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

Information You Provide

Account Information: When you register or activate the plugin, we collect your name, email address, and website domain.
Payment Information: Processed securely through our payment provider (we do not store payment details).

Information We Do NOT Collect

Your Channel Content: All content you create (scenes, episodes, images, videos, metadata) is stored in YOUR WordPress installation. We do not have access to, collect, or store your channel content on our servers.
Your Analytics Data: Viewership statistics and analytics are collected and stored in YOUR WordPress installation. We do not have access to your channel's analytics.

Information Collected Automatically

Usage Data: How you interact with our website and documentation (pages viewed, features used).
Device Information: Browser type, operating system, and device identifiers when visiting our sites.

How We Use Your Information

To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analytics to improve our services
To detect and prevent fraud or abuse

We do not sell your personal information. We may share data with:

Service Providers: Third parties that help us operate our services (hosting, analytics).
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In connection with a merger or acquisition.

Roku App Data

The CastConductor Roku application:

Collects anonymous viewing statistics for channel owners (stored in their WordPress installation)
Does not collect personal information from viewers
Uses Roku's advertising framework (RAF) which has its own privacy practices

Data Retention

We retain your data for as long as your account is active. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt-out of marketing communications

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Lawful Basis for Processing: We process your personal data based on:

Contract fulfillment: To provide the services you've purchased
Legitimate interest: To improve our services and communicate with you

Your GDPR Rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interest
Right to Withdraw Consent: Where processing is based on consent

Data Controller: CastConductor is the data controller for personal information collected through our website and services.

To exercise any of these rights, contact us at: [email protected]

CCPA Notice (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

Your CCPA Rights:

Right to Know: Request information about what personal data we collect and how it's used
Right to Delete: Request deletion of your personal data
Right to Opt-Out: We do not sell your personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Categories of Personal Information Collected:

Identifiers (name, email address, website domain)
Commercial information (subscription and payment history)

We Do NOT Sell Personal Information. We do not sell, rent, or trade your personal information to third parties.

To exercise your CCPA rights, contact us at: [email protected]

Contact Us

For privacy inquiries, contact us at: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.